Privacy Policy

Salt Folk Trading Co.
Effective Date: 21/006/26

At Salt Folk Trading Co., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, purchase our products, or interact with us.

By using our website, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Full name

• Email address

• Phone number

• Billing and shipping addresses

• Payment information (processed securely by third-party payment providers—we do not store your credit card details)

• Purchase history

• Information you provide when contacting us or subscribing to our newsletter

We may also automatically collect certain information, including:

• IP address

• Device information

• Browser type

• Website usage data

• Cookies and analytics information

2. How We Use Your Information

We collect your information so we can:

• Process and deliver your orders

• Communicate about your purchases

• Respond to enquiries

• Improve our website and customer experience

• Send marketing emails (only where you've chosen to receive them)

• Prevent fraud and maintain website security

• Meet our legal obligations

3. Marketing Communications

If you subscribe to our mailing list, we may occasionally send you:

• Product launches

• Promotions

• Special offers

• News from Salt Folk Trading Co.

You can unsubscribe at any time using the unsubscribe link in our emails.

4. Payment Information

Payments made through our website are processed securely by trusted third-party payment providers.

Salt Folk Trading Co. does not store your full credit or debit card details.

5. Sharing Your Information

We never sell your personal information.

We may share your information with trusted third parties who assist us in operating our business, including:

• Payment providers

• Shipping and courier companies

• Website hosting providers

• Email marketing platforms

• Analytics providers

• Professional advisers where required

• Government authorities where legally required

These providers only receive the information necessary to perform their services.

6. Cookies

Our website uses cookies to:

• Improve website performance

• Remember your preferences

• Analyse website traffic

• Enhance your shopping experience

You can disable cookies through your browser settings, although some website features may not function correctly.

7. Data Security

We take reasonable steps to protect your personal information from:

• Loss

• Misuse

• Unauthorised access

• Disclosure

• Alteration

While we use industry-standard security measures, no online transmission or electronic storage method can be guaranteed to be completely secure.

8. Accessing or Updating Your Information

You may request access to the personal information we hold about you or ask us to correct inaccurate information.

To make a request, please contact us using the details below.

9. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites and encourage you to review their privacy policies.

10. Retention of Information

We retain personal information only for as long as necessary to:

• Fulfil your orders

• Meet our legal obligations

• Resolve disputes

• Enforce our agreements

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The most current version will always be published on this page with the updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to access or update your personal information, please contact us:

Salt Folk Trading Co.

Email: contact@saltfolktradingco.com.au
Website: https://saltfolktradingco.com.au
Phone: 0488705855

Australian Privacy Statement

Salt Folk Trading Co. is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We collect, use and disclose personal information only where reasonably necessary for operating our business and providing our products and services.

This version is suitable for an Australian Shopify or WooCommerce website and is written in a clear, customer-friendly style. It reflects the premium, natural feel of the Salt Folk Trading Co. brand while remaining legally appropriate. I would also recommend adding dedicated Terms & Conditions, Shipping Policy, Returns & Refunds Policy, and Cookie Policy pages to complete your website's legal documentation.